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Contact Medicare
Phone
1-800-MEDICARE (1-800-633-4227)
For specific billing questions and questions about your claims, medical records, or expenses, visit MyMedicare.gov, or call 1-800-MEDICARE.
If you want someone to be able to call 1-800-MEDICARE on your behalf or you want Medicare to give your personal information to someone other than you, you need to fill out a "Medicare Authorization to Disclose Personal Health Information."
TTY
1-877-486-2048
Mailing address
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, Maryland 21244-1850

General Inquiries Line: 1-800-925-9126

Ambulance: 1-800-925-9126, Option 3

Payment Program: 1-800-925-9126, Option 4

Enrollment: 1-800-925-9126, Option 2

Texas Health Steps Medical: 1-800-757-569

Texas Health Steps Dental:1-800-568-2460

Line: 1-800-846-7470

EDI Helpdesk: 1-888-863-3638

Third Party Resources: 1-800-846-7307

Telephone Appeals: 1-800-745-4452

Client Hotline: 1-800-335-8957 

people age 65 or older,

people under age 65 with certain disabilities, and

people of all ages with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant).

Medicare Program - General Information

Medicare is a health insurance program for:

Medicare has:

Part A Hospital Insurance - Most people don't pay a premium for Part A because they or a spouse already paid for it through their payroll taxes while working. Medicare Part A (Hospital Insurance) helps cover inpatient care in hospitals, including critical access hospitals, and skilled nursing facilities (not custodial or long-term care). It also helps cover hospice care and some home health care. Beneficiaries must meet certain conditions to get these benefits.

Part B Medical Insurance - Most people pay a monthly premium for Part B. Medicare Part B (Medical Insurance) helps cover doctors' services and outpatient care. It also covers some other medical services that Part A doesn't cover, such as some of the services of physical and occupational therapists, and some home health care. Part B helps pay for these covered services and supplies when they are medically necessary.

 Texas Resources for Seniors

File a complaint-

Health and Human Services-

 

Complaint hotline: 1-800-458-9858, Option 5

Email: hfc.complaints@hhs.texas.gov

Fax: 833-709-5735

Mailing address:
Health and Human Services Commission
Complaint and Incident Intake
Mail Code E-249
P.O. Box 149030
Austin, Texas 78714-9030

Suspected cases of abuse, neglect or exploitation of SSLC residents should be reported directly to the Texas Department of Family and Protective Services at 1-800-252-5400.

Long-term care ombudsmen work to resolve complaints about the quality of life and quality of care of people who live in nursing homes and assisted living facilities, and to protect their rights. If you have concerns, call 1-800-252-2412. To learn more, visit the Long-Term Care Ombudsman website.

You can also contact your local Code Compliance Office in the city that the business resides in and or your local police department. 

 

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